Your privacy is really important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. We’re committed to keeping your data safe and being transparent about how it’s used.

Information We Collect
We collect personal information that you choose to share with us, such as your name, email address, phone number, and postal address. This may happen when you fill in a form on our website, sign up through a pop-up, or provide your details in person on a sign-up sheet.
We also collect information about any orders you place, including the products or services you purchase, so we can process your order, deliver your items, and provide the best possible experience.

How We Use Your Information
We use the information you provide to deliver our products and services, process your orders, and stay in touch with you. This includes sending order confirmations, updates, and occasional emails or messages about new products, offers, or helpful content, but only if you’ve given us permission to do so.
If you’ve subscribed to our fortnightly newsletter, we’ll send you updates, inspiration, and news directly to your inbox. You can unsubscribe from these emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
We may also use your information to improve our website, services, and customer experience.

Sharing Your Information
We respect your privacy and will never sell or rent your personal information. We only share your data when it’s necessary to provide our services, such as with trusted partners who help us process payments, deliver products, or manage our email communications. These partners are required to keep your information secure and use it only for the purposes we specify.
We may also share information if required by law or to protect our legal rights.

How We Keep Your Information Safe
We take your privacy seriously and use appropriate technical and organisational measures to protect your personal information. This includes using secure systems to store your data, limiting access to authorised team members only, and ensuring that any third-party partners we work with also meet high standards of data protection.
While no system is completely foolproof, we do our best to keep your information secure and regularly review our practices to maintain your trust.

Your Rights
You have the right to access, update, or request deletion of the personal information we hold about you. You can also ask us to limit how we use your data or object to certain types of processing.
If you’ve subscribed to our newsletter or other communications, you can unsubscribe at any time by clicking the link in any email or by contacting us directly.
If you have any questions or concerns about how we handle your information, please contact us using the details provided on our website. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.